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Barclays declines to renew a home insurance special.

Last year, Barclays offered a fairly compelling home insurance proposition. They beat your current deal by £50. A friend took advantage of this offer. A year later they sent the renewal documents through. Being a reasonably busy and disorganised guy, he never got round to renewing the insurance until six weeks after it had expired. He rang the call centre explaining that he wanted to renew; yes, he had been without insurance for the past six weeks, but wanted to take advantage of the premium they had quoted. But Barclays refused to honour the renewal quotation.

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